Welcome to Hand Candi Jewels. By using our website, contacting us, or placing an order, you agree to the following Terms and Conditions. Please read them carefully before interacting with our services.
1. General Information
Hand Candi Jewels is a small, home-based bakery specializing in handcrafted cookies and local deliveries. We operate in compliance with local food and health regulations.
By placing an order or using our services, you confirm that you understand our operations and delivery limitations.
2. Orders and Delivery
- All orders must be placed through our website, phone, or direct contact.
- We offer local delivery and meetups only; we do not ship cookies due to licensing restrictions.
- Delivery times will be coordinated with the customer at the time of order.
- We strive to deliver cookies fresh and on time, but cannot be held responsible for delays caused by traffic, weather, or other unforeseen circumstances.
3. Pricing and Payments
- Prices for products and services are displayed on our website and may change without prior notice.
- Payment must be completed before delivery unless otherwise agreed.
- We accept payments via [insert your accepted payment methods].
4. Refunds and Cancellations
- Because cookies are perishable products, all sales are final once the order is confirmed and prepared.
- We may offer refunds or replacements at our discretion in case of defective or incorrect orders.
- Orders can be cancelled only if requested at least [insert hours/days] before preparation begins.
5. Allergens and Dietary Information
- All products are made in a home kitchen and may contain common allergens such as nuts, dairy, wheat, and eggs.
- Customers must inform us of any allergies or dietary restrictions before placing an order.
- Hand Candi Jewels is not responsible for adverse reactions if allergy information is not provided.
6. Intellectual Property
- All content on this website, including text, images, and logos, is the property of Hand Candi Jewels.
- You may not copy, distribute, or use our content for commercial purposes without written permission.
7. Limitation of Liability
- Hand Candi Jewels is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- We cannot guarantee that every product will meet personal preferences; flavor and appearance may vary slightly between batches due to the handcrafted nature.
8. Privacy
- Your personal information is collected and used in accordance with our Privacy Policy.
- By using our website or services, you consent to the collection and use of information as described in that policy.
9. Changes to Terms
- We reserve the right to update these Terms and Conditions at any time without prior notice.
- Updated versions will be posted on this page, and continued use of our services constitutes acceptance of any changes.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Hand Candi Jewels
Phone: 323 364 5201